The river beach was fantastic for relaxation.

The service at the resort was exceptional and

the overall experience was delightful. We enjoyed the variety of pools and the fantastic dining options. However, the check-in process was a bit lengthy and could be improved for better efficiency.

great facilities but room had humidity issues

The pools were stunning,, especially the kids’ area with the fun octopus slide. Dining options were ample, and breakfast at the Mercado was a highlight of our mornings.

The room felt damp when AC was off.

Great food and friendly staff! Wi-Fi was spotty, frustrating at times.

My stay at Xcaret was fantastic! The pools were stunning, and the friendly staff made us feel right at home. While navigating the park layout had its challenges, it didn't overshadow the unforgettable experiences we shared. Highly recommend this resort!

Wow, the local flavors are a treasure! The food at the restaurants was beautifully crafted, with highlights each meal that had me savoring every bite. The staff were super friendly, making family memories unforgettable while keeping the vibe fun. Oh, and the parks—definitely the icing on the cake!

Now, on the flip side, finding your way around can be a maze. I kept getting mixed signals about reservations. Breakfast didn't wow me, either, and I was left wishing for some late-night fun—pools closing too early felt like a buzzkill.

The property is beautifully maintained and offers amazing amenities, making it a great choice for families. We enjoyed the parks, which were fantastic, and the staff was generally friendly and helpful. However, check-in was a bit of a hassle as our room wasn't ready on time, which affected our overall experience. Despite this, the rooms were spacious and comfortable, perfect for our family's needs.

The five-night stay in our beautiful Suite Garden was just fantastic! We loved relaxing in the outdoor pool and indulging in the spa treatments they offered. Although the food options could have used a bit more variety, it didn't take away from our amazing time overall! 🌟

We just had the best family vacation, especially enjoyed the exceptional dining at the Brazilian steakhouse and the fantastic fusion restaurant. The river beach was beautiful too! Definitely going back!

The swim-up bar was awesome. So relaxing to have drinks right by the pool. The jacuzzis in the room were perfect after long days of exploring. Paddle boarding was fun, and themed dinner shows added excitement to our evenings. The sushi at Xin Gao was phenomenal, with thoughtful surprises from our waiter that really elevated the experience. However, navigating around the hotel felt like a maze at times. I often got conflicting information about making reservations for restaurants. The breakfast options didn’t wow me, and pools closing early felt like a buzzkill for late-night fun. Overall, though, the local flavors were a treasure. Each meal showcased beautifully crafted dishes. By the end of our stay, the friendly staff made our family memories unforgettable, especially with all the activities available.

Loved the cute, clean suite and the stunning pool vibes! The Las Playas restaurant served up the best bites, and the shuttle service whisked us around effortlessly.

Check-in took longer than a snail race. my patience nearly waved goodbye! Who thought parks close even before dinner? That's some dinner party planning gone wrong!

The Suite River was beautiful and well-equipped, though it felt a bit damp when the AC was off. The jacuzzis in the room were a nice touch for relaxing after a long day. Overall, pretty comfy and modern!

Incredible food and beautiful surroundings

The resort offers stunning views and the rooms are impeccably clean and spacious. The dining experience is exceptional, with fresh and delicious options that cater to a variety of tastes. I particularly enjoyed the themed dinner shows and the outstanding service from the staff who made sure we felt welcome throughout our stay. However, the concierge service was a bit too pushy, which overshadowed an otherwise perfect experience.

The swim-up bar was awesome, and the jacuzzis in the room were perfect for relaxation after long days. Enjoyed the paddle boarding and the themed dinner shows. Xin Gao was amazing with phenomenal sushi and unexpected surprises from our waiter!

Felt very lucky to have found it, no reason to complain.